Shipping policy
All products are handcrafted with love, and we can't wait for you to receive them.
Please allow 3-5 business days for Ornare to prepare and ship your order.
Please note that the shipping time you select during checkout represents the estimated delivery time by Australia Post once your package is dispatched.
You will be sent an email confirming your order, and a second email to confirm shipping when it is despatched (please check your junk mail if this hasn't arrived).
Australian Delivery
Free Standard Shipping with orders of $99 and above.
| Shipping Type | Shipping Timeframe | Shipping Cost |
| Standard Shipping | 2 to 7 business days |
Free on orders of $50 and above $10.95 on orders below $50 |
| Express Shipping | 1 to 3 business days | $14.45 |
International Delivery
Please note only standard delivery is available for international orders.
Please check with your local customs of any applicable customs duties when placing an order.
| Destination | Shipping Timeframe | Shipping Cost |
| New Zealand | 4 to 8 business days | $15.90 |
| Asia Pacific | 4 to 15 business days | $19.45 |
| United States of America | 5 to 9 business days | $21.75 |
| United Kingdom | 4 to 7 business days | $26.80 |
| Europe | 5 to 17 business days | $26.80 |
To ensure your peace of mind, all orders are shipped using trackable mail services via Australia Post. Once the Australia Post has scanned and received your order, it becomes your sole responsibility and property. Ornare cannot be held liable for lost, stolen, or unretrieved packages that have been confirmed as delivered by the shipping company.
If there are any issues with a package during transportation or customs according to the tracking status, please contact Australia Post to resolve any issues. If this cannot be resolved, please contact us immediately.